We are living in an era of technology. Here, everyone shows interest in the available solutions. To improve employee monitoring, the companies follow the same pattern to pick up the best productivity monitoring software. When the management knows the work patterns, it can help them readjust the procedures and customize the work process accordingly.
Generally, companies have been using manual employee monitoring procedures in the past. A typical supervisor monitors all employees’ activities while following traditional and standard employee monitoring procedures. He is in charge of checking how the organization works by physically following all employees. Even today, these conventional monitoring techniques are popular in many companies.
However, the reality is that tracking employees in this way can have numerous disadvantages. For example, physical limitations, human biases, and human negligence may be difficult to manage. These difficulties have increased the need for employee activity monitoring software.
However, the reality is that tracking employees in this way can have numerous disadvantages.
Using Technology to Monitor Computer Activities
The essential requirement to use this employee monitoring software is to install this program on all your employees’ computers. This way, you get to know the time spent in front of the computer. More interestingly, the management remains informed about the websites visited during office hours. These monitoring tools are the best to install on the computers of remote employees to track what they are doing on their home computers.
Additionally, the companies also use instant messaging systems to monitor their employees. The response to these messages tells the management about the presence of particular employees in front of their machines. According to the administration, monitoring computer activities is the responsibility of employee monitoring software. With that, the supervisors also have access to the computers while using the best EMS software to observe what will be done on a specific computer.
How Ethics and EMS Related?
Many things matter in improving business operations and profit generation. However, its people are essential for successfully running business operations. On top of that, employee turnover helps generate more revenue. However, if employees are not satisfied, you are compromising employee turnover. Companies must understand how employees feel, develop opinions about the organization, and show an attitude toward management. Therefore, the administration needs to understand the employees’ emotions and make necessary decisions.
These particular reasons should make the management concerned. In this way, they need to develop confidence among employees about productivity-monitoring software. They also need to be ethical when they plan to monitor the computer activities of all the employees. Even when you plan to incorporate the best free EMS software, the employees must be confident that all ethical values will be followed and implemented.
Some Ethical Issues Related to Employee Monitoring Software
Using employee monitoring software is a tricky activity. The reason is that employees feel discomfort and depression when they find such software on their computers. In some cases, employees consider it ethically wrong. Here, we are discussing some instances where an employee can think in this way, and the HR department needs to look into this matter:
1. Use Secretly Productivity Monitoring Software
Companies use employee monitoring software after discussing it with their employees. It helps them keep their employees and build their trust in the software they use to track their activities. However, some companies may cheat and not tell their employees about monitoring computer activities. In this case, your actions are unethical even when practicing this activity with good intentions. Mainly, the management uses these malpractices when they want to catch the suspects red-handed. However, in all fairness, implementing employee monitoring software without informing the employees is unethical, and you may face legal consequences as an organization.
2. You Collect the Personal Data of Your Employees
The best EMS software allows you to record your employees’ actions. They record screens, take screenshots, monitor idle timings, and keep an eye on a keystroke logging of all your employee computers. But it’s hard for technology to tell the difference between personal and general browsing, especially when people are at work.
As was already said, employee activity monitoring software can keep track of everything that happens on a computer without making any distinctions. In this way, these monitoring tools can also collect the employees’ personal data. Here, the management needs to keep a close eye on what is going on with the computers and get rid of any personal information that was collected by accident.
3. You Continue Monitoring Even After Working Hours
Remote workers can complain about it. It can be unethical if they have finished their office hours and you try to monitor them after office hours. In some cases, companies can claim that they use employee monitoring software for official purposes. However, the reality is that you are not bound to do so because employees are free to use their social media pages, personal favorite websites, and emails. Therefore, it is morally incorrect to monitor computer activities after office hours.
4. Impact on Employee
Sometimes, productivity monitoring software can affect employees emotionally. It’s important to note that some companies give their employees perks that help them build a good reputation among their peers. But active and strict monitoring can hurt the employees’ morale, which can, in turn, hurt their performance.
5. Employee Trust
The relationship between the management and employees is based on trust. However, using employee activity monitoring software can affect the employees. Trust is the first thing that can be disturbed due to the best free EMS software. When it happens, the employees try to break the system or find ways to help them defeat tracking solutions.
What are the Alternatives to the Best EMS Software?
When you plan to start incorporating employee monitoring software, you may face all or some of the issues discussed above. Let’s say you didn’t do what was said above to reduce employee mistrust and make the system completely honest. In that case, the productivity monitoring software can become baggage and be challenging to carry through. In this case, companies need to find a way to monitor computers without invading the privacy of their employees.
The Biggest Question to Ask
Now, some companies may face issues when they try to think about implementing employee activity monitoring software. They may try to find an alternative that can help them monitor their employees. Some may recommend placing cameras at all the prominent places in the office. You also need exceptional staff to watch all the activities through these cameras. Sometimes, you can also think about artificial intelligence algorithms to monitor employee activities.
We want to clarify that nothing can be better than employee monitoring software. It is best to monitor all computer activities, monitor employees’ performance, record attendance, calculate payrolls according to the timesheet, and prepare reports of all individuals and overall performance. So, the best practice is to implement productivity monitoring software by following all the ethical rules, obligations, and scenarios completely.
First of all, we need to mention that the choice is yours! It is best if you choose what works best for your organization. You can weigh the benefits and drawbacks of implementing the best EMS software. It would be best if you also consider these pros and cons for the short and long term. However, we want to recommend again using employee monitoring software to monitor computer activities. The reason is that nothing is better than digital monitoring to improve overall employee performance.
The most common issue while using EMS is privacy infringement. In many countries, employee monitoring tools are illegal because it invades privacy. Employees find it difficult to work under consistent monitoring. Before buying EMS, consult your legal advisor, and make it clear to your employees that monitoring is for their good.
Firstly, you cannot install EMS technology on the employees’ personal devices such as mobile phones, tablets, and laptops. During office hours, use EMS on the office devices to monitor employees, and ask them not to log in to any personal accounts on official devices. For remote workers, you can Clarify that you are watching them only during office hours.
The following are solutions to EMS-related moral issues:
- Crystal clear communication: tell your employees that EMS is better for their sake as it will point out the best performer, and no one will remain unrewarded.
- No privacy intrusion: clarify that you will monitor them only during office hours, and they should not add a personal account on official devices.